This article is for customers who already have a PARKS DIRECT account and need to add additional family members to their household.
If you do not yet have an account, please see: https://help.pgparksdirect.com/a/1539975-how-to-create-your-parks-direct-account
Follow the steps below to add a new member to your household:
1. Navigate to pgparksdirect.com.
2. Click Sign In / Register in the top-right corner.
3. On the Web Login screen:
Enter your Username and Password
Click the green Login button.
4. Once signed in:
Click your name and household number in the top-right corner.
5. Under My Account, select:
Household Account Management.
6. On the next screen, select:
Household and Member Update.
7. On the Household Update screen:
Scroll down to the bottom of the page.
8. Click the yellow Add New Member button.
In the Additional Family Member section:
9. Fill in all required fields.
10. Click the green Save button.
You will be returned to the PARKS DIRECT home screen after saving.
After adding a new household member, you may need to verify their age to ensure eligibility for certain programs.
- Household address and residency status will automatically match the primary account holder
- However, age verification is still required for participation in age-restricted activities
To complete age verification for a newly-added household member, please follow the instructions here: https://help.pgparksdirect.com/a/1416713-how-to-verify-your-age-and-household-address-in-parks-direct
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