PARKS DIRECT Help

How to create your PARKS DIRECT account

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Before participating in a Parks and Recreation, Prince George's County program, you’ll need a PARKS DIRECT account. Follow the steps below to get started!

After you create your account, PARKS DIRECT will mark your household address and the household residents' ages as non-verified.

👉 Households with a verified address in Prince George’s or Montgomery County receive a 30% discount on most offerings.

👉 If your household address is not verified, or if it is outside Prince George’s or Montgomery County, you’ll pay the standard non-discounted fee.

  • Go here to upload your verification documents
  • Go here to learn how to upload your verification documents

Navigate to PARKS DIRECT

1. Go to www.pgparksdirect.com and select NEW ACCOUNT on the website’s navigation bar at the top of the website.

PARKS DIRECT navigation bar with “NEW ACCOUNT” highlighted on the top menu

Enter your account information

2. Enter your required account information on the Household Add page.

PARKS DIRECT labels accounts as households, which are comprised of family members. PARKS DIRECT requires each household to have a primary person who is financially responsible for every family member on the account.

PARKS DIRECT “Household Add” form showing required primary person fields: username, password, first and last name, gender, birthday, address, phone numbers, and email

If you select Disability Accommodation Required under Additional Primary Person Information, check the accommodation(s) listed under What type(s) of disability accommodations that match your needs.

Only select Not Applicable if you chose No Disability Accommodation Required in the box above. If you choose Disability Accommodation Required and check Not Applicable, PARKS DIRECT will not allow you to create your account.

“Additional Primary Person Information” section with “Disability Accommodation Required” dropdown and checklist of accommodation types, including “Not Applicable,” wheelchair access, audio description, assistive listening devices, live captioning, and braille

3. To add more family members (your child for example) to your household, select Add New Member on the bottom of the page and enter all their requested information.

4. Complete the captcha and select Save.

Select Add New Contact to enter additional emergency contact information.

PARKS DIRECT Household Add page showing reCAPTCHA checkbox with green “Save” button and yellow “Add New Member” and “Add New Contact” buttons

5.  You will receive an email asking you to enter a 6 Digit Verification Code to verify your email.

Verification email from PARKS DIRECT showing one‑time 6‑digit code to complete account creation

The Verification Code is only valid for two hours.

5.  Enter the verification code and click Verify Code.

PARKS DIRECT “Check Your Email” popup with field to enter 6‑digit verification code, “Request New Code” link, and green “Verify Code” button

After successfully entering the code, the following message will appear which means the process is complete.

“Account Created” confirmation dialog stating “Thank you for registering” and showing a “Login” button below the text
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