PARKS DIRECT Help

How to set up credit card auto-debit

Updated on

PARKS DIRECT allows customers to link a credit or debit card to installment bills. When the bill is due, PARKS DIRECT will automatically charge the linked card.

Log in to PARKS DIRECT and go to the Installment Billing page

Go to https://mdpgparksweb.myvscloud.com/webtrac, and sign in to your PARKS DIRECT account.

Select SIGN IN on the upper-right corner of the PARKS DIRECT home page. Enter your username and password in the login window, then select the Login button.

PARKS DIRECT login page with “SIGN IN / REGISTER” highlighted in the top right; Username and Password fields and green “Login” button highlighted

You’ll find My Account on the navigation bar's right and Installment Billing under the Update section.

PARKS DIRECT Account menu expanded; “Installment Billing” highlighted under the Update section

Update your bill type

The Installment Billing page shows all of your PARKS DIRECT household's installment bills. For more information, go to this article on installment billing.

Select Update Bill Type for each billing that you want to link to your credit or debit card. Select the Bill Type box and choose Credit Card.

There are two bill types. Installment bills (bill type one) charge your PARKS DIRECT account, and credit card bills (bill type two) charge your linked card.

Installment Billing page showing a Non‑Auto Debit installment bill with yellow “Update Bill Type” button on the right

Select Update Bill Type for the bills you want to pay using a linked payment card.

Installment Billing page showing blue notice “You must link a Credit Card to this Bill” with gray “Update Credit Card” button

Select Credit Card from the Bill Type drop down. Then click Save.

Billing Details panel with Bill Type dropdown expanded; “Credit Card” selected above green “Save” button

Back on the Installment Billing page, you will see the message: You must link a Credit Card to this Bill if there is no credit card linked to your PARKS DIRECT account.

Select Update Credit Card to link your credit card.

In order to validate card information, the linked credit card will be authorized for $1.00. This charge will show as pending on your statement but will drop off after a few days.

Installment Billing page showing blue notice “You must link a Credit Card to this Bill” with gray “Update Credit Card” button

Next, PARKS DIRECT will bring up a payment form. Fill in all the required information and select Continue.

Payment Information form with required fields for name on card, credit card number, expiration month and year, CVV, billing address, reCAPTCHA checkbox, and green “Continue” button

The Installment Billing page will now reflect that your credit card is linked to the bill. PARKS DIRECT will automatically charge your linked payment card on its due date.

Installment Billing page header displaying linked credit card details with masked card number and expiration date

You should see your card's information where it used to read You must link a Credit Card to this Bill.

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