Recent updates
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How to cancel an activity, reservation, course, or membership
Updated onArticleYou can withdraw from an activity online or at any staffed facility before the activity starts. However, if you withdraw within seven days of an activity's start date, you must contact the offering facility. This requirement ensures that facilities can properly manage activity expenditures, staffing quotas, etc. Before the activity begins, you can usually switch to another one that's hosted at the same facility by visiting the facility in person without penalty. Registrations done in error for all programs may be transferred or withdrawn online or in person without penalty on the same day.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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How to upgrade your current membership to a Senior ID
Updated onArticleYou must be at least 60 & better and reside in either Prince George's or Montgomery County to be eligible for a Free Senior ID.
Passes Membership Information
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How to cancel your tee time
Updated onArticleLast minute changes? Don't worry! Just follow these steps before your time slot.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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Adding a Team to an account
Updated onArticleTo add a team to your account: 1. Navigate to www.pgparksdirect.com and login to your account.
My Account Help with My Account
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How to view your waitlisted activities
Updated onArticle1. Navigate to www.pgparksdirect.com and login to your account.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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How to view your account's credits/balances
Updated onArticleLog in to your PARKS DIRECT account and go to Current Balances to view your balance and credit in just a few steps.
My Account Help with My Account
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How to create your PARKS DIRECT account
Updated onArticleBefore participating in a Parks and Recreation, Prince George's County program, you’ll need a PARKS DIRECT account. Follow the steps below to get started!
My Account Help with My Account
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How to review your PARKS DIRECT account history
Updated onArticleYour account’s history includes past transactions from every family member in your PARKS DIRECT household.
My Account Help with My Account
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How to Request a facility for Community Connect
Updated onArticleTo request a rental waiver using the Community Connect Coupon, go to PGParksDirect.com. You must sign in using your organization's information, or PARKS DIRECT will submit your waiver under PARKS DIRECT's "Guest Household."
Rentals Rental Help
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How to rent out our campsites
Updated onArticleDid you know that you can reserve a campsite with Department of Parks and Recreation? Think about it, a night under the stars, a tent, and some hot cocoa… it sounds like a dream. Well let us help you make your dream come true. Check out some of our various campsites located throughout Prince George's County. Let’s start planning. In order to rent a campsite you need to have a PARKS DIRECT account, if you don't have an account click here to get started.
Rentals Rental Help