PARKS DIRECT Help

How to pay balances due online

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Pay your old balances on PARKS DIRECT’s Pay Old Balances page in the My Account menu.

Cómo subir documentos de verificación de edad y domicilio

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Al crear una cuenta en línea, su cuenta se marcará automáticamente como fuera del condado de Prince George’s y tendra que pagar mas para usar nuestos comodiades.

Registration rules

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Some programs have restrictions that can prevent you from joining. For example, sections for seniors will only allow you to participate if you are within the Department of Parks and Recreation's senior age range (60 or better). 

Memberships

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You can can only purchase memberships in person at one of our locations. Follow the links below for more details and policies. 

How to view installment bills

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Scheduled installment bills are on PARKS DIRECT's Installment Billing page.

How to add credit to your account

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You can add credit to your PARKS DIRECT account by using the My Account menu on the site's navigation bar. Then go to the Add Credit page.

How to view your account's credits/balances

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Log in to your PARKS DIRECT account and go to Current Balances to view your balance and credit in just a few steps.

How to update residency status, upload age and residency verification documents

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Many classes, events, and rentals on PARKS DIRECT have different fees depending on where customers live. Prince George's County and Montgomery County residents pay a discounted resident fee, 30 percent less than the non-resident fee. Anyone residing outside of the two counties pays a non-resident fee.

To be eligible for the discounted resident fees, you must first verify your residency and age.

Activity Statuses

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The following is an explanation of the different statuses an Activity Section or Trip may have.

How to change your PARKS DIRECT username

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Navigate to PARKS DIRECT at www.pgparksdirect.com and login to your account.