PARKS DIRECT Help

How to review your PARKS DIRECT account history

Article

Your account’s history includes past transactions from every family member in your PARKS DIRECT household.

Outdoor pool reservation rules

Article

Adding a Team to an account

Article

In order to add a team to your account:

How to pay a park building's and picnic shelter's security deposit

Article

All park building rentals require a $200 security deposit, and picnic shelter rentals require a $100 security deposit. Security deposits are returned about two to three weeks after the rental date and following a passed inspection.

How to register for an enroll-by-day activity

Article

Select activities on PARKS DIRECT let you pick and choose the days you attend. That is to say, you enroll in the days that fit your schedule.

Registering for an enroll-by-day activity is nearly the same as registering in any other activity; the only additional step is choosing which days you'll participate in.

How to cancel an activity, reservation, course, or membership

Article

You can withdraw from an activity online or at any staffed facility before the activity starts. However, if you withdraw within seven days of an activity's start date, you must contact the offering facility. This requirement ensures that facilities can properly manage activity expenditures, staffing quotas, etc.

Before the activity begins, you can usually switch to another one that's hosted at the same facility by visiting the facility in person without penalty.

Registrations done in error for all programs may be transferred or withdrawn online or in person without penalty on the same day.

How to review and complete an evaluation

Article

After your program is finished, you can give feedback by using PARKS DIRECT.

How to sign up for summer child care at Glenridge

Article

Before signing up for summer child care, make sure you have Glenridge’s verification code.

How to update the summer program participant information form

Article

The form for summer program participants collects answers to our Super 7 Questions. This information is required for participation in summer programs and helps us determine which additional forms you will need to complete for your summer program participant.

How to register for an activity

Article

PARKS DIRECT has a lot of activities for you to choose from. Here you'll learn how to sift through Parks and Recreation's activities to find the right one for you.