Recent updates
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How to join a waitlist
Updated onArticleIf an activity has reached maximum capacity, it may still be possible to join the activity's waitlist. PARKS DIRECT will contact waitlisted clients in the order they joined if space become available.
/ Activities, Trips, and Tickets / Help with Activities, Trips, and Tickets
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Summer day camp forms
Updated onArticleGo to Parks and Recreation's page on day camp forms for an explanation of required paperwork and to see which forms you'll need to fill out for a camper.
/ Activities, Trips, and Tickets / Help with Activities, Trips, and Tickets
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What is a summer camp participant information section?
Updated onArticleAre you having trouble registering for a summer program? Remember to first register for the prerequisite summer programs participant information section.
Go here for information on day camp forms.
Go to this article for information on prerequisite sections.
/ Activities, Trips, and Tickets / Help with Activities, Trips, and Tickets
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What are prerequisite sections?
Updated onArticleYou've encountered an activity that requires a prerequisite when an error message appears after you try registering.
/ Activities, Trips, and Tickets / Help with Activities, Trips, and Tickets
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Registration rules
Updated onArticleSome programs have restrictions that can prevent you from joining. For example, sections for seniors will only allow you to participate if you are within the Parks and Recreation Department's senior age range.
/ Policies / Parks and Recreation Policies
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How to reset your PARKS DIRECT password
Updated onArticleGo to www.pgparksdirect.com and select SIGN IN on the upper-right corner of the page.
Next, select the second link below the Login button. The link reads: If you have an account with us, but you’ve forgotten your password, please click here.
/ My Account / Help with My Account
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How to pay balances due online
Updated onArticlePay your old balances on PARKS DIRECT’s Pay Old Balances page in the My Account menu.
/ My Account / Help with My Account
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How to set up credit card auto-debit
Updated onArticlePARKS DIRECT allows customers to link a credit or debit card to installment bills. When the bill is due, PARKS DIRECT will automatically charge the linked card.
/ My Account / Help with My Account
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How to view installment bills
Updated onArticleScheduled installment bills are on PARKS DIRECT's Installment Billing page.
/ My Account / Help with My Account
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How to add credit to your account
Updated onArticleYou can add credit to your PARKS DIRECT account by using the My Account menu on the site's navigation bar. Then go to the Add Credit page.
/ My Account / Help with My Account