PARKS DIRECT Help

How to Cancel a Community Connect Request

Updated on

  1. After entering your organization's login credentials. 
  2. Under your account, select the “Cancellations” tab.
  • At the bottom of "Account History", Select “Cancel Item” next to the request you wish to cancel.
  • Select/Check the boxes then select ”Continue” 
  • Select “Proceed To Checkout” 
  1. Verify that the Billing Information is correct. 
  2. Select Continue once complete 

Park Buildings and Picnic Shelters cannot be canceled online; if you need to cancel a reservation for one of those, please call Park Permits at (301)-699-2400.

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