How to Cancel a Community Connect Request

Updated on Sep 29, 2026

Log in using your organization's login credentials.
Under your account, select the Cancellations tab.

Account menu expanded under user name; “Cancellations” highlighted in the History & Balances section

3. At the bottom of Account History, select Cancel Item next to the request you wish to cancel.

Account History list showing multiple items with yellow “Cancel Item” buttons in each row

4. Select/Check the boxes, then select Continue.

Cancellation confirmation screen showing policy statements and a green Continue button

5. Select Proceed To Checkout.

Cart summary row with green “Proceed To Checkout” button highlighted beneath the totals

6. Verify that the Billing Information is correct.

7. Select Continue once complete.

Checkout page showing Billing Information fields with green Continue button below

Park Buildings and Picnic Shelters cannot be canceled online; if you need to cancel a reservation for one of those, please call Park Permits at (301)-699-2400.

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