How to Cancel a Community Connect Request

Updated on Feb 12, 2026

Log in using your organization's login credentials.
Under your account, select the “Cancellations” tab.

Account menu expanded under user name; “Cancellations” highlighted in the History & Balances section

At the bottom of "Account History", select “Cancel Item” next to the request you wish to cancel.

Account History list showing multiple items with yellow “Cancel Item” buttons in each row

Select/Check the boxes then select ”Continue”.

Cancellation confirmation screen showing policy statements and a green Continue button

Select “Proceed To Checkout”.

Cart summary row with green “Proceed To Checkout” button highlighted beneath the totals

Verify that the Billing Information is correct.
Select Continue once complete.

Checkout page showing Billing Information fields with green Continue button below

Park Buildings and Picnic Shelters cannot be canceled online; if you need to cancel a reservation for one of those, please call Park Permits at (301)-699-2400.

0 Comments