Recent updates
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How to check your waitlist position
Updated onArticleThe best point of contact to inquire about the status of your waitlist position is by calling or emailing the offering facility. Another viable option is to contact the Customer Service Help Desk.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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How To Use a Fillable PDF
Updated onArticleTo open and complete a fillable PDF form, you will need Adobe Reader 7.05 or newer. If you do not have it installed on your computer, you may download the latest version free of charge from http://get.adobe.com/reader/otherversions.
It’s recommended that you first download/save the PDF form to your computer or network drive, and then open it with Adobe Reader and fill it. We do not recommend using any web browser to open the form as most have issues with fillable PDF forms.
Activities, Trips, and Tickets Summer Day Camp
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Accepted payments
Updated onArticleAt Prince George's Parks and Recreation we accept all major credit cards (Visa, Mastercard, Discover, and American Express) and checks, cash, and money orders. However, some programs may have payment restrictions. For example, Parks and Recreation does not accept personal checks for camp payments after June 1.
My Account Help with My Account
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How to join a waitlist
Updated onArticleIf an activity has reached maximum capacity, it may still be possible to join the activity's waitlist. Should a space become available, the offering community center staff will contact the waitlisted clients in the order they joined via the phone and email listed on the Household.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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How to Cancel a Community Connect Request
Updated onArticle- After entering your organization's login credentials.
- Under your account, select the “Cancellations” tab.
Rentals Rental Help
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How to create your PARKS DIRECT account
Updated onArticleBefore participating in a Parks and Recreation, Prince George's County program, you’ll need a PARKS DIRECT account. Follow the steps below to get started!
My Account Help with My Account
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Outdoor pool reservation rules
Updated onArticleThe Department of Parks and Recreation's outdoor swimming pools offer reservations. Because pools allow a limited number of walk-in visits, a reservation guarantees you access. For information on operating hours, swim sessions, fees, etc., go to Prince George's Parks and Recreation's page on summer pool operations.
Policies Parks and Recreation Policies
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How to register for an enroll-by-day activity
Updated onArticleSelect activities on PARKS DIRECT let you pick and choose the days you attend. That is to say, you enroll in the days that fit your schedule.
Registering for an enroll-by-day activity is nearly the same as registering in any other activity; the only additional step is choosing which days you'll participate in.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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How to review and complete an evaluation
Updated onArticleAfter your program is finished, you can give feedback by using PARKS DIRECT.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets
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What are prerequisite sections?
Updated onArticleYou've encountered an activity that requires a prerequisite when an error message appears after you try registering.
Activities, Trips, and Tickets Help with Activities, Trips, and Tickets