PARKS DIRECT Help

How to Accept or Decline a Lottery Offer

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After the lottery drawing has been completed, participants may be notified of their results via email, and can also view their lottery results through PARKS DIRECT. Participants who receive an offer may choose to accept or decline enrollment before the offer expiration date. Participants who are not offered a spot may be placed on the waitlist.

Use this article to review lottery results and respond to a lottery offer.

Step 1: Sign In to PARKS DIRECT

From the PARKS DIRECT home page, click SIGN IN / REGISTER in the upper-right corner of the page.

Enter your username and password, then click Login.

PARKS DIRECT home page displaying the SIGN IN / REGISTER option.
WebTrac Login page displaying username and password fields.

If you have forgotten your username or password, use the green recovery links on the login page before continuing.

Step 2: Open My Pending Enrollments

After signing in, click your account name in the upper-right corner of the page.

Select My Pending Enrollments from the menu.

Step 3: Review Your Lottery Results

Locate the lottery entry under Pending Enrollments From Lottery.

If you received a lottery offer, the Status column will display Enrollment Offered.

Lottery offers must be accepted or rejected before the expiration date and time displayed on the page.

For instructions on accepting or rejecting a lottery offer, please select with one of the choices below:

Expand or collapse content Accept a Lottery Offer

Step 4: Accept a Lottery Offer

To enroll in the offered section, click Accept.

The offered enrollment is added to your shopping cart.

Step 5: Complete Registration

After viewing the description of the item added to your shopping cart, click Proceed To Checkout.

Complete the checkout process to finalize your enrollment.

Once checkout is complete, the section is added to your account and your registration is confirmed.

Important: Selecting Accept does not complete registration. You must complete checkout to finalize your enrollment.

Expand or collapse content Reject a Lottery Officer

Step 4: Reject a Lottery Offer

If you do not wish to enroll in the offered section, click Reject.

When prompted, click Yes to confirm that you want to reject the enrollment offer.

Reject Enrollment Offer confirmation prompt displaying Yes and No options.

Important: Selecting Reject, then Yes, does not immediately decline the offer. The rejection must be completed through checkout.

Step 5: Complete the Rejection

After confirming the rejection, the cancellation is added to your Shopping Cart.

Click Proceed To Checkout and complete the checkout process.

Once checkout is complete, the rejection is finalized and recorded on your account.

You're all set!

Your response to the lottery offer has been recorded. If you need assistance with lottery enrollment, lottery offers, or your PARKS DIRECT account, contact the facility offering the program, or the Customer Service Help Desk at the phone number and email address below this article.

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