PARKS DIRECT Help

How to purchase tickets online

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Prince George's Parks and Recreation hosts ticketed events throughout the year. Below, you'll learn how to buy your tickets online with PARKS DIRECT.

1.  Go to https://mdpgparksweb.myvscloud.com/webtrac and sign in to your PARKS DIRECT account.

  • Select SIGN IN on the upper-right corner of PARKS DIRECT's home page. Then enter your username and password in the boxes. Lastly, select the Login button below the Username and Password boxes.

Some tickets don't require a PARKS DIRECT account, and instead, you can purchase tickets as a guest.

PARKS DIRECT Web Login screen showing username and password fields with the Login button highlighted

2.  On PARKS DIRECT's navigation bar, select Browse > Ticket Search. You'll find Ticket Search under Tickets on the Browse menu.

PARKS DIRECT Browse menu expanded showing Ticket Search under Tickets

3.  On the ticket search page, you can narrow your search results by using the filters (Begin and End Date, TypeLocationKeyword, etc.) located on the left side of the page. When you're ready to see your results, select Search on the bottom of the page.

WebTrac Ticket Search page showing filter panel on the left and ticket search results for Salsa Dancing and Dine, Learn & Move on the right

4. Browse your search results, and when you've found your desired ticket, add the ticket to your cart by selecting the green Add To Cart icon.

Ticket listing for Dine, Learn & Move: Healthy Blood Pressure Tips with the green Add To Cart icon highlighted
Expand or collapse content General admission (select here)

1.  Enter the number of tickets you're purchasing in the Quantity box and select Continue.

Pre Add To Cart screen showing Ticket Block dropdown, Ticket Quantity field set to 1, and the Continue button highlighted

2. Check the checkboxe(s) under the PARKS DIRECT member(s) attending the ticketed event.

You can purchase some tickets as a guest, in which case you don't need to select family members.

However, if PARKS DIRECT requires you to register, select MY ACCOUNT > Household & Member, and select the Add New Member button at the bottom of the page.

Family Member Selection screen showing selected attendee for Sonic Frontiers Fall Mini Festival with the Continue button highlighted

3.  Answer any requested questions.

4.  If there are additional items with fees that you'd like to add, select the checkbox under add and then select Continue.

Ticket Fee Selection screen showing Primary Fee option with checkbox and quantity field and the Continue button highlighted

5. Review the tickets in your shopping cart, then select Proceed To Checkout.

PARKS DIRECT Shopping Cart showing two Sonic Frontiers Fall Mini Festival tickets and the Proceed To Checkout button highlighted

6. Move down the page, fill in the required customer and payment information, complete the captcha, and select Continue.

Expand or collapse content Assigned seating (select here)

1. If your ticket has assigned seating, you need to move down the page and choose your seats by selecting a seat on the seating chart.

  • Highlighted green circles indicate available seats
  • Highlighted yellow circles indicate available seats with limited mobility access
  • Highlighted red circles and white circles indicate unavailable seats
Assigned seating chart showing available seats in green, limited‑mobility seats in yellow, and unavailable seats in red

2. After choosing your seats, select Add To Cart on the pop-up banner.

You can purchase some tickets as a guest, in which case you don't need to choose the PARKS DIRECT family members who are attending.

However, if PARKS DIRECT requires you to register, select MY ACCOUNT > Household & Member, and select the Add New Member button at the bottom of the page.

Selected Items panel showing the Add To Cart button highlighted

3. Check the checkboxes next to ticket admissions (adult, senior, student) and enter the number of tickets you're buying in the Quantity boxes. Ticket prices may vary by age.

Ticket Fee Selection screen showing Adult Admission and Senior or Student Admission options with quantity fields highlighted

4. Review the ticket(s) in your shopping cart, then select Proceed To Checkout.

PARKS DIRECT Shopping Cart action buttons with the Proceed To Checkout button highlighted

5. Move down the page and fill in the required customer and payment information. Complete the captcha. Then select Continue.

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