PARKS DIRECT Help

How to register for an activity

Updated on

PARKS DIRECT has a lot of activities for you to choose from. Here you'll learn how to sift through Parks and Recreation's activities to find the right one for you.

Sign in to PARKS DIRECT

1.  Go to https://mdpgparksweb.myvscloud.com/webtrac and sign in to your PARKS DIRECT account.

  • Select SIGN IN on the upper-right corner of PARKS DIRECT's home page. Then enter your username and password in the boxes. Lastly, select the Login button below the Username and Password boxes.
PARKS DIRECT Web Login page with “SIGN IN / REGISTER” highlighted in the top right; “Username” and “Password” fields and green “Login” button highlighted

Search for an activity

2.  One of the best ways to search for activities is by using Activity Search under the Activities section. To get there, select Browse > Activity Search on the navigation bar at the top of the website.

  • If you know the activity's full code select Enroll by Activity Number.
“BROWSE” menu expanded with “Activity Search” highlighted under Activities

3.  On the Activities Search page, you can narrow your search by using the filters (Age, Type, Location, Keyword, etc.) on the left side of the page. When you're ready for your results, select Search on the bottom of the page or Search Now on the middle of the page.

Select Reset on the bottom-left corner to remove all filters.

WebTrac Activity Search page with Filters on the left and green “Search Now” button on the right; “Search” button at bottom of filters

You can also search activities by type using the photo tiles on PARKS DIRECT's home page.

PARKS DIRECT home page tiles for “Activities,” “Summer Day Camp,” “Golf Reservations,” and more

Choose your activity

4.  Check the checkbox to the left of the activity that you want to join. You can only add activities to your cart that are available or have a waitlist.

5.  Select Add To Cart on the pop-up banner at the bottom of the screen.

When PARKS DIRECT accounts are created online, they are marked as non-verified until Parks and Recreation receives the required documents for age and address verification.

For instructions on how to upload verification documents, please go to our article on age and address verification.

In the screenshot below, fees are shown for both verified addresses (Prince George’s and Montgomery County households) and non-verified addresses (households without a verified address or outside the two counties).”

Activity Search results listing sections; checkbox selected for one section and green “Add To Cart” button under Selected Items

6.  Check the checkbox under the PARKS DIRECT family member participating in the activity. You may enroll multiple members for the same activity.

To add a PARKS DIRECT family member, go to the top right of the screen, select MY ACCOUNT  > Household & Member, and select the Add New Member button at the bottom of the page.

Family Member Selection panel showing participant row with checkbox selected and green “Continue” button

 Some activities may require a waiver, which will ask you to check the box next to I agree with the above and then select Continue.

Waiver page showing “I agree with the above” checkbox and green “Continue” button

7.  You may browse other options by selecting Continue Shopping or complete the transaction by selecting Proceed To Checkout.

Shopping Cart showing selected activity with green “Proceed To Checkout” button

Complete your purchase

8. Fill in your payment information. Then select Continue on the bottom left of the checkout screen.

If you have a coupon or promo code, make sure to apply it in the Coupon Code box. For more information, see our guide on how to apply coupon codes.

You can also donate to one of our charity programs by selecting Make A Donation.

Checkout page with Customer Information and Payment Information fields, reCAPTCHA checkbox, and green “Continue” button

Upon successful payment processing, PARKS DIRECT will take you to a page where you can:

  1. Fill out a quick survey about your experience.
  2. View your receipt as a PDF.
  3. Send a copy of your receipt to your email address.
  4. Continue shopping for other items and activities.
Checkout Confirmation page with link to “View Confirmation Receipt (in .PDF format),” email field with yellow “Send Copy” button, and green “Continue Shopping” button
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Still need help? Call us at 301-699-2255 or send us an email. Email us