PARKS DIRECT Help

How to Request a facility for Community Connect

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To request a rental waiver using the Community Connect Coupon, go to PGParksDirect.com. You must sign in using your organization's information, or PARKS DIRECT will submit your waiver under PARKS DIRECT's "Guest Household."

PARKS DIRECT homepage banner with “Adult Programs” title displayed across the center

You will be asked to confirm or update your Primary Person Information. Select Save.

Select SIGN IN / REGISTER on the top right hand side.

PARKS DIRECT header showing “CART (0 ITEMS)” and “SIGN IN / REGISTER” links on the top right

Enter your organization's login credentials.

PARKS DIRECT Web Login page showing Username and Password fields with green “Login” button
  1. Ensure that you are under the correct household (Your partner organization account).
  2. To search for a facility, select Links.
  3. Under Links, select Community Connect Partner Request.
PARKS DIRECT navigation bar with “LINKS” expanded and “Community Connect Partner Request” highlighted

Once you identify the facility, select a date to search the facility by Date.

  1. Search facilities by Date.
  2. Search facility name in Keyword Search.
  3. Choose the time frame.
  4. Select Add To Cart.
WebTrac Facility Search page showing date field, keyword search set to “abbott,” available time slot selected, and green “Add To Cart” button

If you have multiple individuals listed in your account, select the person who will be responsible for the event. Proceed by selecting Continue.

Family Member Selection page showing one selected household member with green “Continue” button
  1. Enter the number of Expected attendees*, not exceeding the listed capacity for the facility.
  2. Enter amenities in the Amentities Request text box. (Example 20 Chairs, 5 Tables, Park police, Large trash cans.)
  3. Enter BRIEF event description in the Reservation Purpose text box.
  4. Read each statement then check the I agree with the above checkbox.
  5. Select Continue.
Reservation request form showing fields for Expected Attendees, Amenities Request, Reservation Purpose, waiver text, “I agree with the above” checkbox, and green “Continue” button

Select Proceed To Checkout.

Shopping Cart page showing selected facility request with green “Proceed To Checkout” button
  1. Verify that the Billing Information is correct.
  2. Select Continue once complete.
Billing Information page showing required contact fields with green “Continue” button

The request is not approved until the second email with the Permit-Firm receipt is received.

Your transaction is complete! Wait for a response from offering facility.

Checkout confirmation page stating “Your Online transaction is complete” with link to view confirmation receipt in PDF format
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